THE HIDEAWAY’S

TERMS AND CONDITIONS 

Terms & Conditions

In consideration for all our clients, if you are running late, please phone ahead, we will try to accommodate as best we can. Please understand we only allocate a specific amount of time for each treatment to be carried out. If you are late, your appointment may have to be shortened so as the next clients treatment is not affected. You will be charged for the amount of time and treatment you reserved when booking your appointment.

We suggest for  First time treatments that you arrive at least 10 minutes before your appointment to allow time to fill in your consultation card and relax prior to your treatment.

Medical Information

Some of our treatments may not be suitable or may require some adjusting, should you have a medical condition or ailment. Please inform us at time of booking if any of the following contra-indications apply:

  • Allergies

  • High Blood Pressure

  • Skin Conditions

  • Low Blood Pressure

  • Pregnancy

  • Varicose Veins

  • Heart Conditions

  • Recent Operations

  • Epilepsy

  • Scar Tissue

  • Diabetes

  • Medication

  • Any other medical condition

Cancellations

Please give 24 hour notice of cancellation to avoid a 50% charge. If you do not turn up for more than 2 appointments to The Hideaway Full payment will be requested upon booking all future appointments.

If you are unable to keep your appointment for any reason, please contact us 24 hours prior to your appointment time. In the event that a cancellation is made less than 24 hours prior to booking, please be advised that you will be charged 50% of the price of the treatment. No show appointments will be charged in full – this includes treatments booked from courses; you will forfeit one of your treatments already paid for in a course if you do not cancel in advance or fail to show up for your appointment.

Waiting List

If we are unable to accommodate your appointment, we will place you on our priority waiting list and contact you if your requested treatment time becomes available.

Children

For insurance health and safety children under 16 are not allowed on the premises unless they are being treated and have parental consent. 

Covid -19 

 Prior to your appointment you receive the Covid -19 form to be completed and submitted prior to your treatment.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties. Use of cookies on this site is outlined in our Privacy Policy.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the logo, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the UK and Ireland.

Secure Online Payments

  • We do not store any card information on our site. We do not ask you to input your card information on our site. All payment information is handled and processed by Stripe our Payment Service Provider.

  • Stripe uses a range of secure methods such as fraud screening, I.P. address blocking and 3D secure. Once on the Stripe system, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

  • Stripe is a secure payment gateway and Level 1 PCI DSS (Payment Card Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure their systems are impenetrable.

  • In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.